Students work hard to get a reply, and then treat the call that follows like an interview: stiff, over-prepared, and forgettable. They ask five questions they found online, take notes in silence, say thank you, and hang up. The person on the other end forgets them by dinner.
The biggest failure mode on a networking call is being dry. The goal of a call isn't to extract information. It's to have a real conversation that the other person enjoys and remembers, so that when a role opens or a colleague asks "know any good students?", your name comes to mind.
This is the framework I use for every call. It covers how to prep, how to open, how to structure 20 minutes, the questions to ask, the thank-you, and the mistakes that sink calls. The one-page call framework is a free download.
Before the call: quick prep
Prep with AI on the firm and the person, then check every fact yourself. You want four things in your head, not on a script:
- What the firm does, in two sentences you could say out loud.
- Two or three recent things worth asking about: a deal, a launch, a hire, an expansion, a post they wrote.
- Their path: school, first job, moves since, anything unusual.
- One question about their personal path that you genuinely want answered.
Logistics
- Confirm the day before with a one-line email.
- Be early. For video, test your camera and audio; sit somewhere quiet with light on your face.
- Have your resume open but don't read from it.
- Keep a notes doc open to capture two or three specifics they say. You'll need them for the thank-you.
The framework, minute by minute
| Stage | Time | What happens |
|---|---|---|
| Open | 0–3 min | Ask "Anything exciting going on lately?" Then answer it yourself when they ask back: long and casual. You're setting the tone: this is a conversation, not an interview. |
| Your intro | 3–5 min | Your 60-second intro, loosened up. Where you're from, what pulled you in, what you've done, why them. |
| Their story | 5–15 min | How they got here, what they actually do day to day, what they'd do differently. 80% listening, 20% talking. |
| Questions that prove you listened | 15–18 min | Follow-ups on what they just said beat anything you prepared. "You mentioned X. What did that look like?" |
| The close | 18–20 min | "Is there anyone on the team you'd be comfortable introducing me to?" or "Is there another perspective you think would be good for me to hear?" Then thank them and end on time. |
The open: set the tone
The first three minutes decide whether this is a conversation or an interview. Most students skip straight to "So, can you tell me about your role?" and lock the call into Q&A mode for the next 17 minutes.
Instead, ask "Anything exciting going on lately?" It's easy to answer, it's human, and it almost always gets asked back. When it does, don't say "Not much, just school." Answer long and casually: a trip, a class you like, something you're building, a show you're watching. You're modeling the kind of conversation you want to have.
Your intro
Then give your 60-second intro, loosened up: where you're from, what pulled you in, what you've done, and why you wanted to talk to them specifically. That last part matters. "I reached out because you went from our school into advisory, and I'm trying to understand that path" tells them exactly how to help you.
The middle: their story, and listening
Most of the call is them talking. Your job is to be genuinely curious and to follow the conversation where it goes. Talk about 20% of the time.
Questions that prove you were listening
The best question on any call is a follow-up to something they just said. "You mentioned the first few months were mostly learning to organize information. What did that look like day to day?" A follow-up proves you're listening, and people love talking to someone who listens. Prepared questions are your backup when the conversation stalls.
The question bank
Pick three or four before each call, based on what you learned in prep. You won't get to all of them, and that's fine.
Their path
- How did you end up in [field]? Was it the plan?
- What did you do in college that actually mattered for getting here?
- If you were a freshman again, what would you do differently?
- What surprised you most in your first few months on the job?
The work
- What does a normal week look like for you?
- What part of the job do you enjoy most on a bad day?
- What separates the interns who get asked back?
- What skill do you wish you'd built earlier?
The firm
- What makes [firm] different from similar firms you considered?
- How does the team work together day to day?
- What's the firm focused on this year?
- Does the team ever take interns early in college, formally or informally?
Advice
- Where would you focus if you were in my position this year?
- Is there anything on my resume you'd change?
- What should I read or learn before I talk to more people in [field]?
Questions to avoid
- Anything the firm's website answers ("What does your firm do?").
- "Are you hiring?" or "Can you refer me?" Use the close instead.
- Salary and hours on a first call.
- Questions that ask them to criticize their employer.
The close: ask for the next door, not a referral
At about 18 minutes, start wrapping up. Never ask for a referral directly. It puts people on the spot. Instead, give them an easy way to help:
- "Is there anyone on the team you'd be comfortable introducing me to?"
- "Is there another perspective you think would be good for me to hear?"
Then thank them and end on time. If they want to keep talking, let them; that's a great sign. But never be the reason a call runs over. The next guide goes deep on the close and what happens after.
The thank-you: 1–2 hours later
Send the thank-you 1–2 hours after the call, not the next day. Mention one specific thing they said and one thing you'll do because of it. If you promised a next step ("I'll reach out to Sam as you suggested"), say so. This note is what makes someone remember you months later.
Subject: Thank you, [First name] Hi [First name], Thank you for the call today. [Specific thing they said] really stuck with me, and I'm going to [specific action you'll take because of it]. I'll [next step you promised, e.g. "reach out to Sam as you suggested"] and let you know how it goes. Thanks again, [Your name]
Then log the call in your tracker: the date, what they said, whether you used the close, who they introduced you to, the thank-you time, and when to follow up next.
What a good call sounds like
Here's a compressed, made-up exchange that shows the framework in motion. Notice how little of it is the student asking prepared questions.
| Moment | What was said | Why it works |
|---|---|---|
| Open | "Anything exciting going on lately?" / "Honestly, just got back from a trip. You?" / "I just finished my first cooking class series. I burned everything for three weeks and finally made a decent dumpling." | Casual, a little funny, and long enough to set the tone. |
| Intro | "I did the books for my family's restaurant growing up, and that got me curious about how businesses make money. I reached out because you went from our school into advisory." | Short, specific, and tells them exactly how to help. |
| Their story | "…and my first few months were mostly learning to organize information." / "What did that look like day to day?" | A follow-up on their words, not a scripted question. |
| Listening | The student mostly listens, takes two notes, and asks one more follow-up. | 80/20. |
| Close | "This has been really helpful. Is there anyone on the team you'd be comfortable introducing me to?" | Easy to say yes to, and asked at the right moment. |
That call ends with two specifics for the thank-you note (the organizing point and the cooking-class tangent they laughed at), a possible intro, and a person who enjoyed talking to a student. That's a successful call, whether or not anything happens this month.
Phone vs. video vs. coffee
| Format | Tips |
|---|---|
| Phone | Stand up and smile while you talk; it changes your voice. Have notes in front of you. |
| Video | Camera at eye level, light on your face, quiet room. Look at the camera when you talk. |
| Coffee (local firms) | Offer to meet near their office, arrive early, and pay if you can. Keep it to 30 minutes unless they stay. |
What sinks a call
- Being dry. The biggest one. If the call feels like an interview, nobody remembers it.
- Talking more than 20% of the time.
- Asking questions a Google search answers.
- Asking for a job or a referral directly.
- Running over time without asking.
- Sending the thank-you the next day. Send it 1–2 hours after.
Practicing before the real thing
In the program, Week 3 students run mock calls in pairs, then take the hot seat with the coach playing a distracted associate who checks their phone and gives one-word answers. It's uncomfortable on purpose. You can do a version of this with a friend: have them play someone busy and slightly bored, and practice keeping the conversation warm anyway. Record it and watch where your energy drops.
After ten calls
Something changes around the tenth call. You stop being nervous, you start recognizing patterns in what people say about their jobs, and your "why this field" answer starts writing itself from real conversations. That's the goal. Every call is research for your interviews, and every call is a relationship that might open a door.
Every call
- Quick prep done, facts verified
- Opened with "anything exciting lately?"
- Listened 80% of the time
- At least one follow-up question about something they said
- Used the close
- Thank-you sent within 2 hours and logged
In the program, the Level 3 gate (Week 3) is 150 emails sent, 3 calls completed, and a thank-you within 2 hours of each. It's a small number of calls on purpose: done well, three calls teach you more than thirty done badly.